In their life cycle, companies are unfortunately also confronted with periods in which things are going badly. This may concern issues such as a product recall, company fire, fraud, an accident at work, a corporate lawsuit or corporate governance issue, problems with a regulator, reorganisation or closure.
These types of issues almost always occur at unexpected moments. Speed of action added with sufficient knowledge of the subject and a well-developed antenna for sensitivities that play a role in the media, stakeholders and in public opinion are of the utmost importance. By setting up and implementing an effective crisis communication strategy, preparing protocols and analysing the potential risk factors in advance, we help to limit potential reputation damage.
Naturally, we are able to provide adequate spokesmanship in crisis situations. Our crisis management also consists of closely monitoring the exposure on (social) media and adjusting quickly and effectively where necessary.